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Connect getuserfeedback.com to Claude and other MCP clients.

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AI assistants

Use this when you want Claude or another MCP client to read your feedback and help you act on it. The connection uses your getuserfeedback.com account over OAuth, so each client only sees the teams and data that account can access.

Connect Claude

In Claude, open Customize > Connectors > Add custom connector.

  1. For Name, enter getuserfeedback.com.
  2. For URL, enter https://mcp.getuserfeedback.com/.
  3. Add the connector, then click Connect.
  4. Claude discovers the OAuth setup from the server. Complete the sign-in and consent steps.

The URL is the same for every user. OAuth uses Dynamic Client Registration; you don't need to create or paste an API key.

Use another MCP client

Configure a Streamable HTTP MCP connection with this endpoint:

https://mcp.getuserfeedback.com/

Your client must support OAuth Dynamic Client Registration. Sign in through the client's OAuth flow and grant access when prompted. Do not put a bearer token or client secret in source control.

What you can do

The connector can read:

  • teams, surveys, survey templates, responses, conversations, inbox items, and weekly digests
  • response analysis and bounded answer previews

It can also write by creating and updating surveys, configuring a survey's standalone delivery rule, creating segments, managing inbox state, and sending conversation messages. When your organization requires communication purposes, the delivery-rule tool requires a selection from the active purposes returned with the survey. Editing replaces the complete current rule, and concurrent saves use last-save-wins behavior, so read the latest survey immediately before replacing its rule. If a save needs confirmation for pending deliveries, the reported counts are a current preview; your choices apply to all matching items when the save runs, including items that became pending after the preview. Claude should ask you to confirm before it sends a respondent message or makes a consequential change. Submitted responses are read-only, and there is no survey-delete tool.

The connector's product API access is limited to getuserfeedback.com. These additional data flows are relevant:

  • widget_identity_verification_test fetches the remote JWKS endpoint configured by your administrator to verify the supplied JWT. No other tool reads from that endpoint.
  • When update_survey_launch_surface cancels scheduled manual occurrences, the service sends a Flow Occurrence Skipped event to Segment with organization_id (also used as the Segment userId), flow_id containing the survey ID, occurrence_id, not_before_at, schedule_timezone, actor, plan_kind, and skip_reason.
  • After upsert_survey_delivery_rule commits, the service sends a Flow Automation Created or Flow Automation Updated event to Segment with the authenticated user as Segment userId and the saved rule's organization, survey, automation, delivery-rule, pending-occurrence, and request fields. A newly scheduled occurrence also sends Flow Occurrence Scheduled, attributed to the automation version author or the organization ID when the author is unavailable. Cancelled scheduled manual occurrences send Flow Occurrence Skipped, attributed to the organization ID. These occurrence events include their flow and occurrence or slot IDs, organization, delivery time and timezone, plan kind, and request or skip context.

The connector does not query Claude memory, chat history, or uploaded files, and it does not provide MCP Apps or open-link UI actions.

Claude Code plugin

For Claude Code, you can install the related plugin directly from its public repository:

/plugin marketplace add getuserfeedback/agent-plugin/plugin install getuserfeedback@getuserfeedback

The plugin uses the same OAuth-protected MCP endpoint and adds skills for collecting feedback, reviewing responses, and following up with users. The official Claude plugin directory is not claimed as an installation source.

What can break

  • The connector won't save. Check that the URL is exactly https://mcp.getuserfeedback.com/, including the trailing slash.
  • OAuth fails. Sign in again, make sure your account can access a team, and confirm that your MCP client supports Dynamic Client Registration.
  • A team or survey is missing. The connector only returns data your signed-in account can access. Ask a team owner to grant access, then reconnect.
  • A write is refused. Confirm the requested change in Claude. Sending a conversation message and changing survey content can change customer-visible data.

For help, email hello@getuserfeedback.com or see the troubleshooting guide.