Data Processing and Subprocessors

Last updated: June 30, 2026

This page explains how to request data processing, subprocessor, and transfer review for getuserfeedback.com.

1. Requesting a Data Processing Agreement

If your team needs a data processing agreement (DPA), email hello@getuserfeedback.com. We can review your rollout, the data categories involved, and any DPA language your procurement or legal process needs us to confirm.

2. Processing Roles

For feedback, survey, form, widget, and respondent data collected through your workspace, your team usually decides why and how that data is used. getuserfeedback.com processes that data to provide the service.

Some account, security, billing, support, and service-operation data may be handled for getuserfeedback.com's own operational purposes.

3. What a DPA Usually Covers

• the data categories and processing purposes for your workspace
• confidentiality, security, and access controls
• subprocessor review and supporting systems
• help with privacy-rights requests when required
• return, deletion, or restriction of covered data
• international transfer terms where they apply

4. Subprocessors and Supporting Systems

Subprocessor scope depends on how your workspace uses the product. The review may include hosting, database storage, email delivery, support tools, telemetry, analytics, security logging, exports, backups, and AI-assisted workflows.

Tell us before production rollout if any supporting system must be included, excluded, region-limited, or described in your DPA.

5. International Transfers

We may process or store information in countries other than where you live. If your review needs EU, UK, or other transfer terms, contact us before sending production data so we can confirm the covered data, regions, subprocessors, and exclusions.

6. What to Send Us

For the fastest review, include:

• your workspace or account name
• the expected launch or procurement deadline
• the data categories you expect to collect or import
• the regions or transfer terms your team needs
• any supporting systems that must be included or excluded
• your DPA language, security questionnaire, or review notes

7. Related Privacy Pages

• Privacy Policy
• Privacy rights and requests
• Data residency
• Data retention and deletion

8. Contact Us

For DPA, subprocessor, or transfer questions, contact us at hello@getuserfeedback.com.