Terms of Service

Last updated: January 15, 2025

By using getuserfeedback.com, you agree to these terms. Please read them carefully.

1. Service Description

getuserfeedback.com provides tools for collecting and analyzing user feedback, including surveys, feedback widgets, and analytics (the “Service”). The Service is provided on a subscription basis.

2. Account Terms

• You must provide accurate account information and keep it updated
• You are responsible for maintaining the security of your account
• You may not use the Service for any illegal purposes
• One person or legal entity may not maintain more than one free account

3. Payment Terms

The Service is billed on a subscription basis. We'll automatically bill you monthly on the date you subscribed. There are no long-term contracts — you can cancel anytime.

4. Cancellation and Termination

You can cancel your account at any time. Upon cancellation:

• Your account will remain active until the end of your current billing period
• You'll retain access to your data for 30 days after cancellation
• After 30 days, we may delete your account and data

5. Data Privacy

• We only collect data necessary to provide the Service
• We never sell your data to third parties
• We process and store data securely
• We comply with applicable data protection laws

6. Acceptable Use

You agree not to:

• Use the Service to harass, abuse, or harm others
• Attempt to gain unauthorized access to the Service
• Use the Service to transmit malware or viruses
• Resell or redistribute the Service without our permission

7. Limitations of Liability

The Service is provided “as is”. We make no warranties about:

• Uninterrupted or error-free operation
• Fitness for a particular purpose
• Accuracy of results or data

8. Changes to Terms

We may modify these terms at any time. We'll notify you of significant changes via email or through the Service. Your continued use of the Service constitutes acceptance of the modified terms.

9. Contact Us

If you have questions about these terms, please contact us at hello@getuserfeedback.com