SaaS Engagement

Usage milestone celebration + survey

Celebrate and learn whenever users hit a big usage milestone.
Use template

About

Trigger this brief survey when a user completes their 100th task (or another meaningful milestone). Capture what drove them there and what would make the product even more valuable, turning high-engagement moments into actionable insights.

Target audienceActive users
TriggerImmediately after user completes milestone action (e.g. 100th task)
User effort3 questions, about 1 min 30 sec

Playbook

1AnalyzeGroup drivers that motivated users to reach the milestone and spot common patterns.
2ActUse insights to reinforce motivators and remove blockers, e.g. highlight popular features or streamline workflows.
3IterateAdjust milestone prompts and celebrations over time to keep users motivated.

Frequently asked questions

Grow faster with user feedback

In-app user onboarding, surveys, and embedded forms for feedback-fueled product growth