SaaS Conversion

Trial health survey

Improve trial conversion rate with a micro-survey after 3–5 days of trial use.
Use template

About

This survey provides early insights into trial users' experiences and satisfaction levels. By checking in early in the trial period, you can identify at-risk users and proactively address their concerns before they decide to churn.

Target audienceCustomers in ongoing trials
Trigger3–5 days after trial started
User effort3 questions, about 1 min 30 sec

Playbook

1AnalyzeIdentify common satisfaction drivers and pain points
2ActReach out to at-risk users with support and resources
3IterateImprove trial onboarding based on recurring feedback

Frequently asked questions

Grow faster with user feedback

In-app user onboarding, surveys, and embedded forms for feedback-fueled product growth