Get value
5 questions for this moment of the customer relationship.
“How would you feel if you could no longer use this product?”
Best in a survey
From Sean Ellis · Founder, GrowthHackers · originator of the product-market-fit survey
“What were you trying to get done when you ran into this?”
Best in a support chat
From Jared Spool · Founder, UIE · usability researcher
“What was the moment this first felt useful to you?”
Best in a survey
From getuserfeedback.com · Editorial
“What was the moment you knew this would work?”
Best in a survey
From getuserfeedback.com · Editorial
“If you had to explain this to a coworker, what would you say?”
Best in an interview
From getuserfeedback.com · Editorial